Privacy Policy
At SoluVantage B.V., we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your personal data is handled responsibly and transparently.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on our site, request services, or communicate with us. This information may include your name, contact details, company information, and any other information necessary for the provision of our services. Additionally, we may collect technical data including your IP address, browser type, operating system, and usage data through cookies or similar technologies to improve user experience and our service delivery.
Use of Your Information
We use your personal data solely for legitimate business purposes, such as:
- Providing and managing the custom software development, cloud solutions, IT consulting, enterprise application integration, and cybersecurity solutions you request
- Communicating with you about your inquiries, service updates, or changes to our policies
- Enhancing and optimizing our online platform and services
- Complying with legal obligations
Legal Basis for Processing
Our processing of your data is based on one or more of the following legal grounds:
- Your consent, where applicable
- Performance of a contract or to take steps at your request prior to entering into a contract
- Compliance with legal obligations
- Legitimate interests pursued by SoluVantage B.V., balanced against your rights and freedoms
Disclosure of Your Information
We may share your personal data with trusted service providers who assist us in operating our business, such as IT infrastructure providers, cloud service vendors, and professional advisors. All third parties are obligated to keep your information confidential and to use it only for the purposes we specify. We do not sell or rent your personal data to third parties.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete or anonymize it.
Your Rights
Under the GDPR and applicable laws, you have the following rights regarding your personal data:
- Access your personal data held by us
- Request correction or erasure of your personal data
- Object to or restrict the processing of your data
- Withdraw consent at any time where processing is based on consent
- Request data portability
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, you may contact us by sending a written request to our registered office address listed below.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are continually reviewed and enhanced to maintain a secure environment.
International Transfers
Where personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, including the use of standard contractual clauses approved by the European Commission or adequate data protection frameworks.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to personalize user experience, analyze usage patterns, and improve our services. You can configure your browser to refuse cookies; however, this may affect the functionality of the site.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our online platform, and where appropriate, notified to you.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us by mail at:
SoluVantage B.V.
42 Innovation Road
6th Floor
Amsterdam, North Holland
1014 BX
Netherlands
We are dedicated to safeguarding your privacy and ensuring that your personal information is handled with care and respect. Thank you for trusting SoluVantage B.V. with your data.